With over 500 vendors offering some type of electronic health record product, choosing the right software can feel overwhelming. So why not start with the best? Let’s look at the top 5 EHRs on the market in 2020.

This list includes the top 5 EHRs according to recommendations by Software Advice advisors in the last 30 days. That means you’re seeing a snapshot of products that EHR experts recommended to other physicians based on a survey of their goals, needs, and budget.

Recommendations are different than reviews, which give a star rating based on actual users’ experience with the software. You’ll find that larger EHR vendors (those with more users) get slightly lower reviews, creating a tradeoff between size and star ratings. Recommendations offer a fresher perspective by answering the question: “What EHRs are your colleagues using in 2020?”

If you’re interested in the top 5 EHRs by vendor market share, scroll down for that list.

Top 5 EHRs on the market in 2020

Here are the top 5 EHRs according to recent recommendations from software advisors.

1. Advanced MD

Recent recommendations: 410 (3.6 stars from 333 reviews)

AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy, and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics, and business intelligence reporting that all work together to automate medical practice workflows.

2. athenahealth

Recent recommendations: 361 (3.74 stars from 696 reviews)

athenahealth was recently named 2020 Best in KLAS for Small Practice Ambulatory EMR/PM. They currently work with a network of more than 160,000 providers. The EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. The athenaheath Marketplace allows users to connect to third-party companies that provide tested, best-in-class apps that address common physician pain points.

3. DrChrono

Recent recommendations: 270 (4.15 stars from 428 reviews)

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allow medical practices and healthcare providers to manage patient intake, patient care, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.

4. Kareo Clinic

Recent recommendations: 215 (4.05 stars from 291 reviews)

Kareo is a Web-based EHR, medical billing, and practice management software used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports, and more. Practices can be up and running within 48 hours of signing up. The system starts at a low monthly rate with no contract, no set-up fees, and without the worry of maintaining and updating the software.

5. PrognoCIS by Bizmatics

Recent recommendations: 206 (4.08 stars from 269 reviews)

PrognoCIS EHR and PrognoCIS Telemedicine have earned a reputation for facilitating fast, flexible individual provider workflow. The cloud-based software offers a suite of highly desirable features and functions that complies with all US Government / CMS standards. PrognoCIS delivers a platform of stable and mature modules and features, including EHR, Practice Management, Telemedicine, eRx, and Revenue Cycle Management. Their EHR delivers a customizable and tailor-made EHR workflow with rich and specialty-specific content for clinics and hospitals.

Top 5 EHRs by vendor market share

While the companies above come highly recommended in 2020, a small handful of vendors dominate the overall EHR market. These “big 3” EHR vendors are Cerner, Epic, and Allscripts. Collectively these three large companies account for about 60% of the hospital EHR market and 42% of the ambulatory EHR market.

Here is a list of the top ambulatory EHRs by market share, according to a recent survey:

  1. Epic Systems Corporation 28.21%
  2. Allscripts 9.21%
  3. eClinicalWorks, LLC 6.57%
  4. athenahealth, Inc. 6.03%
  5. NextGen Healthcare 5.37%

These large EHR vendors are also great choices when you’re shopping around for software. Not only do they supply EHR solutions to over half of practice-based physicians, but their software is time tested and stable.

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