With over 500 vendors offering some type of electronic health record product, choosing the right software can feel overwhelming. So why not start with the best? Let’s look at the top 5 EHRs on the market in 2023.
This list includes the top 5 EHRs according to Software Advice’s list of FrontRunners. FrontRunners are EHRs that lead in ratings for customer satisfaction and usability. This approach means you’re seeing a snapshot of products that, in the past two years, have topped the charts for user ratings on the following criteria:
- Functionality
- Ease of use
- Customer support
- Likelihood to recommend
- Value for money
The top 5 EHRs score highly across both dimensions: usability and customer satisfaction. To know more about where this list comes from, read a complete description of Software Advice’s methodology.
If you’re interested in the top 5 EHRs by vendor market share, scroll to the next section of this article.
Top 5 EHRs on the market in 2023
Here are the top 5 EHRs in 2023, according to user reviews from Sofware Advice. While some of these EHRs are designed for specific specialties and types of clinics, we’ve included only EHRs that primary care physicians could use.
1. Praxis EMR
4.98 / 5 stars from 1,614 reviews
Praxis offers both web-based and on-premise deployment. Instead of templates, their EHR uses artificial intelligence (AI), which learns how physicians operate and adapts to their individual needs. The AI learns as you use it, getting faster and smarter.
The software includes e-prescribing, lab integration, procedure workflows, narrative reports, practice advisories, and a patient portal.
Praxis serves small and mid-sized practices in all specialties of medicine, including family practice, internal medicine, pain management, urology, integrated medicine, endocrinology, and more.
2. Jane
4.85 / 5 stars from 265 reviews
Jane is a practice management solution that helps health and wellness clinics streamline booking, billing, charting, and more. The software allows patients to view and choose services, treatments, and practitioners. Patients can easily book appointments, receive automatic reminders, and pay online. Jane lets clinician users create a database of patient charts with photos and videos to track progress on a centralized platform. Clinics can also set up daily classes or group bookings.
Jane is available on monthly subscriptions with support available via phone, documentation, and email.
3. Innate
4.74 / 5 stars from 31 reviews
Innate is a cloud-based EHR and all-in-one practice management system for modern medical practices. The company’s founders set a goal of exceeding today’s clinical documentation standards while using leading-edge technology and holding to modern principles of efficiency in the user experience.
This may sound like magic in the healthcare software space, but they say it’s just the fundamentals of proper design.
Innate lets you manage scheduling, claims, payment processing, electronic billing, clinical documentation, accounting, and other operations via a unified portal. Users can view multiple patient records simultaneously and handle service lines, appointments, and other daily activities.
Physicians pay a monthly subscription with several options.
4. Nimbo
4.76 / 5 stars from 42 reviews
Nimbo aims to be the “new wave of software” for primary care businesses. Its cloud-based patient management solution helps small to large healthcare organizations enhance the patient experience and fully control all the administrative and clinical activities surrounding the practice.
Features include predefined templates, online booking, inventory control, surveys, and a medical directory. You can send e-prescriptions, add custom forms, integrate telehealth, and more.
Nimbo offers integration with several third-party apps like Google Calendar, Zoom, and Mailchimp. It also provides mobile applications for iOS and Android. Nimbo is available on monthly subscriptions with phone and email support.
5. Sevocity
4.46 / 5 stars from 167 reviews
Sevocity is a cloud-based solution best suited to practices seeking a very customizable EHR. The software includes unlimited customization services, personalized training, and US-based live telephone support 24 hours a day.
Practices ranging from 1 to 100 providers use Sevocity in over 30 different specialties. It comes with pre-built specialty content, unlimited customization to create templates, a favorites list, and a workflow unique to each practice and provider.
Sevocity Premier includes practice management/billing functionality. But the Sevocity EHR is also available with a free bi-directional interface to any PM/billing system.
Top 5 EHRs by vendor market share
While the companies above come highly recommended by users in 2023, a handful of large vendors still dominate the EHR market. These “big three” EHR vendors are Epic, Cerner, and MEDITECH, which collectively account for over 75% of the EHR market.
After the three leading EHR vendors, you’ll find many medium-sized companies that still provide software used by thousands of clinicians. These include Evident, Allscripts, Athenahealth, Altera, eClinicalWorks, and many more.
Here’s a list of the top 5 EHRs by market share, according to the latest data:
- Epic – 41%
- Cerner – 23 %
- MEDITECH – 13%
- Evident – 8%
- Allscripts – 3%
These EHR vendors with a significant market share are also excellent choices when shopping for software. Not only do they collectively supply EHR solutions to over half of practice-based physicians, but their software is time-tested and stable.