Long waits are a primary driver of patient dissatisfaction, so reducing patient wait times should be a priority for every practice. Reducing delays sets the tone for a better visit and enhances the patient experience. The average patient wait time … Read More
Patient Engagement
Three approaches to better patient-physician communication
One of a physician’s most underrated skills is the ability to communicate effectively and compassionately with patients. While most physicians have valuable experience from years of clinical work, few receive formal communication training after medical school. A rapidly changing healthcare … Read More
Tips to guarantee patient satisfaction in short office visits
Physicians realize the importance of interpersonal communication skills for delivering effective care and ensuring patient satisfaction. Yet changes in healthcare are pushing doctors to care for patients in shorter visits while juggling more administrative tasks. What can you do, as … Read More
9 Tips and Tricks to Streamline Your Patient Visit Workflow
Clinics and departments with high morale foster a culture of continuous improvement. Your employees want opportunities to improve, and even small changes to the patient visit workflow can eliminate unnecessary tasks and headaches for busy staff. In turn, workflow improvements … Read More
Are doctors spending less time with patients?
Patient visits are changing amid new trends and challenges in healthcare. In the past decade, nearly every physician switched to electronic health records. Digital documentation has led to new workflows that affect the patient encounter. The COVID-19 pandemic ushered in … Read More
Do AI medical scribes work?
Clinical documentation has become a significant source of professional dissatisfaction for doctors, who spend hours in the EHR daily. In addition, entering data during visits makes it harder for physicians to communicate empathetically with patients. Could AI medical scribes alleviate … Read More
How do patients feel about AI in healthcare?
Providers should prepare to field patient concerns as healthcare systems increasingly integrate artificial intelligence. Knowing how patients feel about AI in healthcare can help clinicians engage more thoughtfully with this technology in clinical practice. How is artificial intelligence being used … Read More
Doctors: patient wait times are a bigger problem than you think
Patient wait times are a growing problem in healthcare, but most physicians underestimate the problem. Nearly two-thirds (63%) of doctors believe wait times have “no impact” or “minimal impact” on their ability to retain patients, according to a survey from … Read More
Benefits of house calls for patients and providers
House calls were nearly obsolete by the end of the 20th century. But in recent years, they are making a comeback. Physicians revisiting this model report a few key benefits of house calls for patients and providers. 5 Benefits of … Read More
3 benefits of digital technology in healthcare
The Covid-19 pandemic ushered in the adoption of digital technology in healthcare, especially telehealth. But much of that technology was being gradually implemented and continues to be relevant even when in-person care is possible. From AI chatbots to apps that … Read More