Artificial intelligence (AI) has moved from a futuristic concept to an everyday reality in healthcare. While healthcare has been incorporating AI for years, recent advances—especially in generative AI—are dramatically expanding use cases. From improving diagnostic accuracy to streamlining administrative work, AI is transforming how providers deliver care.
The term “AI” indicates any system that can perform tasks typically requiring human intelligence. Examples include analyzing medical data, making predictions, and assisting in clinical decision-making.
While artificial intelligence sounds cutting-edge, it encompasses data processing tools researchers started applying to biomedicine as early as the 1970s. By 2000, the FDA had approved early AI-enabled software that used pattern recognition to identify areas of concern in medical images. However, early AIs were limited to rule-based problems that relied on instructions written by human experts.
Generative AI: What’s New?
Generative AI is a significant departure from older AI systems. Rather than simply processing and analyzing data, generative AI models—like OpenAI’s GPT or Google’s Gemini—can create new content based on the information they process. New AI tools can generate a medical report from patient data or even suggest a treatment plan based on genetic and clinical information.
This type of AI is more flexible and capable of learning from vast amounts of unstructured data. This shift to generative AI enables new applications in healthcare that were not previously possible.
Key Applications of AI in Healthcare
Here are some of the most important ways in which AI is already impacting hospitals and clinics:
- Diagnosing Medical Images – AI analyzes medical images effectively, which can improve diagnostic accuracy. Platforms like Google’s DeepMind have demonstrated the ability to diagnose conditions like breast cancer with higher accuracy than human radiologists. In radiology, AI algorithms can flag abnormalities in CT scans, MRIs, and X-rays, helping doctors catch conditions like tumors, fractures, and even neurological diseases earlier. This diagnostic support helps ensure that no detail is overlooked, improving early detection and patient outcomes.
- Predicting Patient Outcomes – AI can process large amounts of patient data, including medical history, demographics, and lifestyle factors, to predict patient outcomes. For example, AI-powered tools can analyze a patient’s risk of developing chronic conditions like heart disease or diabetes or predict the likelihood of hospital readmission. By identifying high-risk patients early, healthcare providers can intervene sooner, improving patient outcomes and reducing healthcare costs.
- Supporting Clinical Decisions – Physicians also use AI for real-time clinical decision support. AI-driven tools can help physicians make data-informed decisions based on patient records, medical literature, and the latest research. These systems aggregate and analyze vast datasets to offer evidence-based treatment recommendations. By synthesizing complex clinical information, AI can guide physicians through difficult cases, ensuring the most up-to-date research supports their decisions.
- Automating Documentation – Medical documentation used to be one of the most time-consuming tasks for physicians. But today, AI-powered software can use speech-to-text technology to automatically transcribe patient interactions and generate complete drafts of clinical notes. AI medical scribes save physicians hours of administrative work every week. Doctors who spend less time on paperwork have more time for patients and report less burnout.
- Virtual Health Assistants – Virtual assistants can handle routine patient queries, triage symptoms, provide medication reminders, and even schedule appointments. Big players like IBM are selling AI chatbots that offer administrative services to large users. Then there are startups like Buoy, which uses an AI chatbot to help patients find high-quality health information and connect with a provider virtually. Whether patients interact with a virtual health assistant as part of an in-person visit or not, AI helps reduce the strain on clinicians and other staff, allowing them to focus on more complex aspects of patient care.
- Personalized Treatment Plans – Providers are beginning to leverage AI to tailor treatment plans to individual patients. AI can recommend personalized therapies by analyzing a patient’s medical history, genetic information, and other factors. For example, precision medicine techniques can now create targeted cancer treatment plans based on the genetic makeup of a patient’s tumor. Personalized medicine holds the promise of more effective treatments with fewer side effects, improving overall patient outcomes.
- Remote Monitoring – Wearable devices equipped with AI are helping healthcare providers monitor patients in real time. These devices can track vital signs like heart rate, blood glucose, and oxygen saturation. AI algorithms then analyze this data to detect early warning signs of health issues, alerting providers before conditions worsen. This continuous monitoring can help patients with chronic diseases manage their conditions more effectively and reduce the need for frequent hospital visits.
Challenges in Integrating AI into Healthcare
While the potential for AI in healthcare is enormous, its rapid adoption also poses practical and ethical challenges.
The biggest concern may be data privacy and security. AI systems require vast amounts of patient information to function effectively, raising questions about how securely this data is stored and how to ensure HIPAA compliance.
As a provider, you should only use software from trusted sources designed for medicine. Taking a cautious approach is essential to protect sensitive patient data.
Another concern about AI in healthcare is bias. AI is only as accurate as the data it is trained on. If training data is incomplete or biased, the AI’s recommendations will reflect these limitations. A lack of diversity in the healthcare data the model is trained on could result in tools that reproduce biases and healthcare disparities.
That said, some doctors believe AI can help solve equity concerns in medicine. For example, authors writing in the AMA Journal of Ethics propose using AI to reduce bias and promote data-driven decisions about a patient’s eligibility for major surgery.
Generative AI is new, and physicians and patients are still deciding what they think about it. While some healthcare providers see AI as an enhancement to their practice, others are more skeptical. Some physicians worry that AI may undermine their clinical judgment or replace their expertise, which creates a barrier to its acceptance. Patients also have doubts, and physicians who embrace the latest technology must learn how to talk to patients about AI.
Finally, AI technology is advancing faster than regulatory frameworks, creating ambiguity around responsibility. If an AI system makes an error, it’s often unclear who is accountable—the provider, the institution, or the AI developer. Healthcare needs clear AI regulation to ensure accountability and build confidence in these emerging tools.